Reference

Terms & Conditions For Your Account

mos5 tebet Terms & Conditions set out how you open, use and protect an account before you enter the lobby.

Clear account stepsIndonesia access termsWallet record rulesPolicy contact path

What These Terms Cover In Indonesia

mos5 tebet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms & Conditions govern the account relationship between you and us, including registration details, phone verification, login protection, wallet activity and requests to close or amend an account. Access depends on local law, and you must use the service only where local law permits. We

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may ask you to confirm account details before processing a wallet action, especially when the account name, phone record or payment reference does not match. DANA, OVO, GoPay and QRIS appear as payment context only; the payment record remains connected to your account history. Bank transfer
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and virtual account references must also be entered accurately. By continuing, you confirm that the details you provide are current and that you will read any revised terms shown in the account area before using the relevant service.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

HELP WITH TERMS

Where To Ask About Account Conditions

A clear contact path helps when a clause affects your account, wallet record or access request.

SECURITY DETAILS

How We Handle Your Policy Records

Our policy process is designed around the records needed to operate an account, resolve a payment question and protect access.

Account data

We use the details you submit during account creation, including your phone record, to match access requests and account activity. Keep those details current so a policy check does not stop at an outdated number or mismatched account entry.

Cookie controls

Cookies can support login continuity and remember selected account settings on your browser. If you clear them, you may need to verify the account path again. The Terms & Conditions still apply when you move between mobile and desktop access.

Login security

You are responsible for keeping your password and verification details private. We may pause an access request when device behaviour, phone details or account records do not align, then ask you to complete the stated account check.

Record retention

We retain account and payment records for the period needed to operate the service, resolve disputes and meet applicable legal duties. A DANA, QRIS, bank transfer or virtual account reference may remain attached to the related account record.

Change requests

Request a correction to your name, phone record or another account detail through signed-in account help. Include the specific field and reason for the change; we may ask for a verification step before changing the stored record.

Contact ownership

Policy questions belong with our account support path, while a payment reference should be handled through the cashier-related help route. This separation lets us send your question to the right record without asking you to repeat private details publicly.

Terms & Conditions Questions Answered

Before opening an account, you may want a direct answer about eligibility, payment records, data handling or changes to these Terms & Conditions. We have grouped the questions below around the account decisions you control. Read the full wording before continuing, and contact us through signed-in help if your circumstances do not match a listed example. Access depends on local law.

They explain the rules for creating and using your account, protecting login details, recording wallet activity, requesting changes and handling policy updates. You should read them before continuing, and access remains subject to local law and the account checks described in the terms.

No location promise is made by these Terms & Conditions. Account access depends on local law, and you may continue only where local law permits. If an access question concerns your region, contact signed-in account help before submitting payment or account details.

Phone verification connects the account to the contact detail you provide and helps us handle access requests safely. If your phone record changes, request an account correction through signed-in help. We may pause access until the updated detail is checked.

The Terms & Conditions treat each payment reference as part of the related account record. Enter the requested details accurately, and use signed-in help if a DANA, OVO, GoPay or QRIS entry does not match your account history.

Yes, you can request a correction through the account help path. Identify the exact field, such as your phone record, and explain the reason. We may ask for verification before applying a change so the Terms & Conditions remain tied to the correct account.

Cookies may support login continuity and saved browser settings, but clearing them can require another account check. The Terms & Conditions continue to apply after you switch devices or browsers, and account-specific cookie questions can be sent through signed-in help.

Use the signed-in policy help path and name the section or wording that concerns you. We can explain how the revision affects your account. Review the displayed wording before continuing, particularly when the change involves access, payment records or data retention.

Terms & Conditions For Your Account

Where To Ask About Account Conditions

How We Handle Your Policy Records

Account data

Cookie controls

Login security

Record retention

Change requests

Contact ownership

Terms & Conditions Questions Answered

01 What are the mos5 tebet Terms & Conditions?

02 Does mos5 tebet Terms & Conditions allow access everywhere in Indonesia?

03 Why is phone verification part of the terms?

04 How do the terms treat DANA, OVO, GoPay and QRIS records?

05 Can I request a change to my account information?

06 How do mos5 tebet Terms & Conditions handle cookies?

07 How do I ask about a revised Terms & Conditions clause?

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